Our support team is always available to assist you! You can email us at info@domusse.com, or fill out the form in the Contact Us section of the website. We respond within 24-48 business hours.

You have the right to request a return within 14 days of receiving the product. To proceed, the item must be in the same condition you received it, unused, and in its original packaging. Once the return is received and inspected, we will send you a notification and process a refund to the payment method used at the time of purchase.

We accept major secure payment methods: credit/debit cards (Visa, Mastercard), PayPal, and other digital methods available at checkout. All transactions are protected by secure encryption systems.

Yes, it is possible to modify or cancel an order within a few hours of confirmation. Please contact us as soon as possible (within a maximum of 12 hours of placing the order) via email or through our contact form: our team will check the status of the order and assist you with the modification or cancellation. Once the order has been processed, it may no longer be possible to make changes.

Yes, we also ship internationally! During checkout, you can select your destination country and view the available shipping times and costs for your area.

We process orders within 24/48 business hours. Delivery times vary depending on the destination: shipping usually takes 5-10 business days. You will always receive a confirmation email with a tracking code to follow your order.

Yes, we offer free shipping on all orders with no minimum purchase. It's our way of thanking you for your trust and making your purchases even more convenient.

Certainly! Once you complete your purchase, you will receive a confirmation email with a tracking link. Alternatively, you can always go to the homepage of our website: at the top, you will find the order tracking section, where you can enter your details and follow your shipment in real-time.